Q:What is the requirement from customer?
Q:Study and compare the specification before purchasing.
Q:Can US DecaVeiw display compatible to the Macintosh?
Q:What to do when the display is not function normally?
Q:Why does the screen of the display become unstable in different working environment?
Q:How to set the resolution?
Q:What is USBWhy the screen become blurry when the display is connected with extended line?
Q:What is USB?
Q:Why did the display will restart by itself?
 
 
 

Q:What is the requirement from customer?


A:Difference needs for different user, please select the right model based on the requirement and the budget

1、 Maybe 15" TFT is enough for the homework, however, for your eyes and health, TCO is considerable.

2、 For the purpose of Video game and the entertainment, 17" TFT will be a better choice.

3、 For the graphical professional user, it's better to choose a 17" or above display features with fine dip and color adjustment function.

4、 For the Professional user of CAD/CAM/CAE, a 19" or 21" display will be a better choice

Q:Study and compare the specification before purchasing.

A:
The best way to understand the difference between the products is to study and compare the specification, function, technology, regulations and the price.

A、 Please turn off the display to check the darkness of the screen. The darker the screen will have better color-contrast.

B、 Turn on the display and check the sharpness of the text on the four corner. The sharper the text means the higher color-contrast, focal length and higher frequency.

C、 Try the on-screen adjustment menu.

D、 Pay attention to the light refection on the screen. If the display featuring with the light resistance, the text will become clear and it will be no need for any protecting shield.

E、 Check the static electricity. Try to find a product with low static electricity.

F、 Try the color blend and find the color contrast。

Since the display is a long-time consuming product, limits to the warranty and the warranty cover period will be a major point for consideration. Expect the OSD and repair service, customer should pay extra attention to the extra charges for the repairment is important. If possible, it will be better to choose the 3-year warranty instead of one-year warranty.

※ Avoiding any unnecessary problems, if possible, please test the display while purchasing.

Q:Can US DecaVeiw display compatible to the Macintosh?

A:Compatible US DecaView is connect to PC by D-Sub. It is compatible to the Macintosh with the MAC Adapter.
Q:What to do when the display is not function normally?
Please contact DecaVeiw by toll-free number: 080-088-328 between 9AM to 6AM or E-mail to service@decaview.com.tw for support.
Q:Why does the screen of the display become unstable in different working environment?
A:Unstable image usually occur by the electromagnetic wave interference or the unstable voltage. Please remove the angle or the position of the interference item such as the speaker, adapter or the light. If the problem is not solved, please try the constant voltage regulator to supply the stable voltage. If the problem is not modifying, please contact DecaView for help.
Q:How to set the resolution?

A: We can adjust the resolution with the VGA Card driver. To avoid any damage to the display, please study the display's performance before making any adjustment.
Q:Why the screen become blurry when the display is connected with extended line?

A:The signal will become weak by using the extended line. With a better viewing quality, please avoid the use of extended line.
Q:What is USB

A:USB stand for Universal Serial Bus,By using USB, we can plug and play with immediate driver installation other device without restart the computer. In fact USB enables a single port on the computer to be a link for a myriad of devices, (up to 127 devices in a USB system).
Q:Why did the display will restart by itself?

答: With built-in power detector, GA387, the professional display will automatically turn on when the voltage has been detected. With the unstable voltage, it is possible for the display to tune on unexpectly.Please connect the display power to the computer or connect the power to a stable extended line.